Description
Product Description
GE 369B1859G0021 is a replacement keypad/display module for the GE Multilin 369 Motor Management Relay. This component is not a PLC spare part in the traditional sense, but it is an essential human-machine interface (HMI) accessory for a critical device within a PLC-controlled motor protection scheme. The GE 369B1859G0021 module serves as the primary local interface for technicians and engineers to interact with the 369 relay. Its core functions include viewing real-time motor parameters (current, voltage, temperature, status), scrolling through and acknowledging alarms and trips, and configuring the relay’s extensive setpoints and protection curves. Without a functional keypad display like the 369B1859G0021, local access to the relay’s data and settings is lost, forcing all interaction through communication software. For maintenance personnel in the field, a working keypad on the GE 369B1859G0021 is vital for rapid diagnostics and safe motor restart procedures.
Product Parameters / Technical Specifications
- Manufacturer: GE (GE Grid Solutions, part of the Multilin brand)
- Parent Device: GE Multilin 369 Motor Management Relay
- Functional Designation: Replacement Front Keypad and Display Assembly
- Display Type: Backlit LCD (Liquid Crystal Display) for clear viewing in low-light electrical rooms.
- Keypad: Integrated tactile membrane or silicone rubber keys for navigation and data entry.
- Interface Compatibility: Designed to electrically and mechanically interface with specific hardware versions of the 369 relay. Compatibility is determined by the relay’s full model number (e.g., 369-HI-R-M-F4A-E).
- Communication: Connects to the relay’s main processor via an internal ribbon cable or direct connection when mounted.
- Mounting: Replaces the original front-face assembly of the 369 relay, typically secured by screws.
Advantages and Key Features
- Restores Local Control and Visibility: Replaces a worn, damaged, or failed keypad, restoring the essential ability to configure and troubleshoot the motor relay locally without a PC.
- Improved Usability: A new keypad provides crisp tactile feedback and a clear display, improving the efficiency of on-site adjustments and data monitoring.
- Direct Parameter Access: Allows instant viewing of critical data like motor current (amps), thermal capacity used, number of starts, and last trip cause, which is crucial for immediate decision-making.
- Simplified Configuration: Enables on-the-fly changes to setpoints, motor FLA (Full Load Amps), and protection features without needing a laptop and communication cable.
- Genuine Part Assurance: As an official GE part, the 369B1859G0021 ensures perfect mechanical fit, electrical compatibility, and display readability matching the original design specifications.
Application Cases in Industry
- Motor Control Center (MCC) Maintenance: Used to replace a faulty keypad on a 369 relay protecting a critical pump, fan, or compressor motor in a water treatment plant, HVAC system, or refinery.
- Troubleshooting Motor Trips: When a motor trips, technicians use the keypad to immediately read the “Last Trip” log on the GE 369B1859G0021 display to determine if the cause was overload, phase loss, jam, or earth fault.
- Commissioning and Start-up: During installation or after motor replacement, engineers use the keypad to enter the new motor’s nameplate FLA, set custom thermal curves, and configure protective delays.
- Standalone Motor Protection: In applications where the 369 relay is not communicating to a PLC/DCS, the local keypad is the sole interface for all monitoring and control, making its functionality paramount.
Comparison with Competing Products
| Feature | GE 369B1859G0021 (OEM Keypad) | Universal HMI or PLC Touch Panel |
|---|---|---|
| Integration | Native & Seamless: Physically and electronically designed as an integral part of the specific 369 relay model. No configuration needed. | External Device: Requires separate mounting, wiring, communication setup (Modbus RTU), and extensive programming to mimic the keypad’s functions. |
| Functionality | Dedicated & Optimized: Buttons and display are mapped directly to the 369’s firmware functions. Provides access to all relay features. | Custom & Limited: Can only display and control data points that are mapped over the communication protocol. Advanced configuration may not be possible. |
| Cost & Complexity | Simple Replacement: A straightforward swap of a modular component. Higher part cost but zero programming. | Lower Hardware Cost, Higher Engineering: Requires additional hardware, software, and significant engineering time to develop the interface. |
| Purpose | Component Repair: Restores the original device to its factory condition. | System Redesign: Creates a new, alternative interface, often for centralized control. |
Selection Suggestions and Precautions
- Verify Exact Relay Compatibility: This is the most critical step. The GE 369B1859G0021 is not universal for all 369 relays. You must match the part number to your specific 369 relay’s full model number and hardware revision. Using an incompatible keypad can result in a non-functional display or incorrect button mapping. Check the relay’s nameplate.
- Relay Power Down: Always completely disconnect control power from the 369 relay before attempting to replace the keypad assembly to prevent electrical shock or damage to the relay’s electronics.
- Handle with Care: The new keypad contains a fragile LCD and a flexible printed circuit. Handle it carefully by the edges. Avoid touching the electrical contacts.
- Secure Connections: When installing, ensure the internal ribbon cable or connector is firmly and correctly seated. An insecure connection will lead to a blank or flickering display.
- Configuration Backup: Before replacing the keypad on a relay that is operational, it is good practice to note down or upload the relay’s configuration settings using GE’s EnerVista 369 Setup software, in case settings are inadvertently changed during the process.
- Sourcing from Authorized Distributors: Purchase this specific display module from authorized GE Multilin distributors or highly reputable suppliers to ensure you receive the correct, genuine part for your relay version.

1756-DNB AB
1756-ENBT AB TOS
1756-OB16E AB
1756-IB32 AB
1756-CNB AB
AB 1746-P1 AB
1746-ITB16 AB
1746-OW8 AB
1746-OB16 AB
1746-IB8 AB
Email: sales@plcfcs.com
Phone:+86 15343416922
Wechat:+86 15343416922
PLC : Allen Bradley , Siemens MOORE, GE FANUC , Schneider
DCS : ABB ,Honeywell, Invensys Triconex , Foxboro , Ovation,YOKOGAWA, Woodword, HIMA
TSI : Triconex , HIMA , Bently Nevada , ICS Triplex
Complete service we offer
Payment: T/T
Delivery: 1-2 days
Shipment: DHL UPS FedEx, etc
After-sales service: Yes, 24/7 hours




Email: jiedong@sxrszdh.com
Phone / Wechat:+86 15340683922
Wechat:+86 15343416922