Description
GE 369-HI-R-0-0-0-0-E is a high-performance motor management relay from GE’s Multilin 369 series, engineered for comprehensive protection, monitoring, and control of medium and large industrial motors across critical manufacturing and infrastructure applications. As a flagship motor protection solution in GE’s industrial automation portfolio, GE 369-HI-R-0-0-0-0-E combines advanced sensing technology with flexible configuration, delivering precise fault detection and real-time operational insights to minimize motor downtime and optimize asset performance.
Product Description
GE 369-HI-R-0-0-0-0-E is a microprocessor-based motor management relay designed to provide multi-faceted protection for three-phase AC motors, covering overload, phase loss, unbalance, under/overvoltage, and ground fault conditions—core failure modes that cause industrial motor damage. This relay features a user-friendly configuration interface, including front-panel pushbuttons and a digital display, enabling quick setup of protection parameters without the need for external programming tools. GE 369-HI-R-0-0-0-0-E integrates real-time monitoring capabilities for motor current, voltage, power, and temperature, with configurable analog and digital outputs to connect seamlessly with PLCs, SCADA systems, and motor control centers (MCCs) for centralized industrial control. The relay’s rugged enclosure and industrial-grade components ensure reliable operation in harsh factory, power plant, and outdoor environments, while its modular design supports optional communication modules for remote access and diagnostics. GE 369-HI-R-0-0-0-0-E also includes event logging and fault recording features, storing critical motor operation data to simplify root cause analysis and predictive maintenance planning for industrial assets.
Product Parameters
- Motor Rating: 3-phase AC motors, voltage range 208V to 690V AC, current up to 5A (CT input)
- Protection Functions: Overload, phase unbalance/loss, under/overvoltage, ground fault, locked rotor, thermal overload
- Current Input: 0-5A AC (CT secondary), configurable CT ratio (5:5 to 5000:5)
- Voltage Input: 0-120V AC / 0-300V AC (line or PT input)
- Communication: Modbus RTU (RS-485) standard, optional Ethernet/IP, Profibus DP
- Outputs: 8 configurable digital relay outputs (Form C), 2 analog 4-20mA outputs
- Power Supply: 85-265V AC / 90-300V DC, wide universal input for global use
- Operating Temperature: -40°C to +70°C, extreme environmental tolerance
- Enclosure: NEMA 4X/IP66 rated (indoor/outdoor), dust and water resistant
- Accuracy: Current/voltage measurement ±0.25% FS, protection trip time ±1%
- Certifications: UL, CSA, CE, IEC 61850, IEEE C37.90 compliant for industrial and utility use
- Event Logging: Up to 1000 time-stamped events, fault waveform capture
Advantages and Features
- Comprehensive Motor Protection: GE 369-HI-R-0-0-0-0-E offers a full suite of motor protection functions in a single unit, eliminating the need for multiple standalone protection devices and reducing panel space and wiring complexity.
- Precision Sensing and Measurement: With ±0.25% full-scale accuracy for current and voltage measurements, the relay delivers real-time, reliable motor operation data, enabling accurate fault detection and performance monitoring.
- Rugged Environmental Design: NEMA 4X/IP66 enclosure and -40°C to +70°C operating temperature make GE 369-HI-R-0-0-0-0-E suitable for outdoor installations, dusty factory floors, and extreme temperature environments in mining, oil & gas, and power generation.
- Flexible Configuration and Integration: Front-panel configuration and support for major industrial communication protocols (Modbus, Ethernet/IP) allow seamless integration with existing PLC, SCADA, and MCC systems, with minimal setup time for custom protection logic.
- Advanced Data Logging and Diagnostics: Event logging, fault waveform capture, and real-time performance monitoring provide actionable insights for predictive maintenance, reducing unplanned motor downtime and extending asset life.
- Universal Power and Input Compatibility: Wide AC/DC power supply and configurable CT/PT ratios make GE 369-HI-R-0-0-0-0-E a global solution, compatible with motor systems of different ratings and voltage standards across all industrial regions.
Application Fields & Application Cases
Core Application Fields
- Oil & gas (pump, compressor, and fan motor protection in refineries and drilling rigs)
- Power generation (boiler feed pump, fan, and conveyor motor control in thermal/hydro/wind power plants)
- Manufacturing (HVAC, conveyor, and machine tool motor management in automotive, food & beverage, and metal fabrication)
- Water/wastewater treatment (pump and aeration blower motor protection in municipal and industrial treatment plants)
- Mining and minerals (crusher, conveyor, and pump motor control in surface and underground mining operations)
Typical Application Cases
- Oil Refinery Compressor Motor Protection: A major European oil refinery deployed GE 369-HI-R-0-0-0-0-E to protect critical centrifugal compressor motors in its crude oil processing unit. The relay’s comprehensive fault detection (including locked rotor and ground fault) prevented catastrophic motor failures, while its Modbus integration with the refinery’s SCADA system enabled remote monitoring and alarm notifications. The refinery reported a 40% reduction in unplanned compressor downtime and a 25% decrease in motor maintenance costs after implementation.
- Thermal Power Plant Boiler Feed Pump Control: An Asian thermal power plant integrated GE 369-HI-R-0-0-0-0-E into its boiler feed pump motor control system, leveraging the relay’s overload and phase unbalance protection to safeguard high-capacity motors critical to power generation. The relay’s real-time temperature monitoring and fault logging features allowed maintenance teams to identify potential motor issues before they caused outages, improving plant availability by 18% and reducing emergency repair costs.
- Municipal Water Treatment Plant Pump Protection: A large North American municipal water treatment plant used GE 369-HI-R-0-0-0-0-E to protect its wastewater lift pump and aeration blower motors. The relay’s NEMA 4X rating ensured reliable operation in outdoor, humid pump house environments, while its 4-20mA analog outputs provided continuous motor current data to the plant’s PLC system for flow rate optimization. The plant achieved a 30% reduction in pump motor failures and a 15% improvement in energy efficiency for its pump systems.
Comparison with Competing Products
| Aspect | GE 369-HI-R-0-0-0-0-E | Competitor 1 (Siemens 7UT6125) | Competitor 2 (ABB REF615) |
|---|---|---|---|
| Operating Temperature | -40°C to +70°C (extreme) | -25°C to +60°C (industrial) | -30°C to +70°C (enhanced) |
| Enclosure Rating | NEMA 4X/IP66 (indoor/outdoor) | NEMA 1/IP20 (indoor only) | NEMA 4/IP65 (indoor/outdoor) |
| Measurement Accuracy | ±0.25% FS (current/voltage) | ±0.5% FS (current/voltage) | ±0.3% FS (current/voltage) |
| Digital Outputs | 8 Form C configurable | 6 Form C configurable | 7 Form C configurable |
| Event Logging | 1000 events + fault waveform | 500 events | 800 events |
| Power Supply | 85-265V AC/90-300V DC | 110-240V AC only | 85-265V AC/24-48V DC |
| Protocol Support | Modbus, Ethernet/IP, Profibus | Modbus, Profinet | Modbus, IEC 61850, Profinet |
Key Competitive Edge: GE 369-HI-R-0-0-0-0-E stands out with its extreme temperature tolerance, NEMA 4X/IP66 rugged enclosure, and ±0.25% high measurement accuracy—critical advantages for outdoor and harsh industrial environments where competitor units with indoor-only ratings fail to perform. Its universal AC/DC power supply and 8 configurable digital outputs also offer greater flexibility for integration with diverse industrial control systems, while advanced fault waveform capture and 1000-event logging provide more detailed diagnostic data for predictive maintenance than mid-range competitors.
Selection Suggestions
- Motor Rating and Application: Choose GE 369-HI-R-0-0-0-0-E for 3-phase AC motors (208V-690V) in critical industrial applications (oil & gas, power generation, mining) requiring comprehensive protection and remote monitoring; for low-voltage small motors (<10HP), opt for GE’s compact 190 series relays.
- Environmental Considerations: Prioritize this relay for outdoor, dusty, or extreme temperature installations due to its NEMA 4X/IP66 enclosure and -40°C to +70°C operating range—ideal for oil rigs, mining sites, and outdoor water treatment plants.
- Integration Requirements: Select GE 369-HI-R-0-0-0-0-E if your system uses Modbus, Ethernet/IP, or Profibus DP communication protocols, as it offers native support for these standards and seamless integration with PLC/SCADA systems from GE, Siemens, and ABB.
- Data Logging and Diagnostics Needs: Opt for this relay for assets where predictive maintenance is a priority, as its extensive event logging and fault waveform capture provide far more diagnostic data than basic motor protection relays.
- Global Power Compatibility: Use GE 369-HI-R-0-0-0-0-E for international industrial projects, as its universal 85-265V AC/90-300V DC power supply eliminates the need for voltage-specific relay variants and simplifies global procurement.
Precautions
- CT/PT Calibration: Ensure the CT/PT ratio is correctly configured in GE 369-HI-R-0-0-0-0-E to match the motor’s current/voltage rating; incorrect calibration will cause inaccurate measurements and faulty protection tripping.
- Wiring Specifications: Follow GE’s wiring guidelines for current/voltage inputs and outputs; use shielded twisted-pair cable for communication lines (RS-485/Ethernet) to minimize electromagnetic interference (EMI) and ensure reliable data transmission.
- Enclosure and Mounting: Mount GE 369-HI-R-0-0-0-0-E in a vibration-free location, and ensure the enclosure’s gaskets are intact for NEMA 4X/IP66 protection; avoid direct exposure to corrosive chemicals (e.g., in oil & gas) without additional chemical-resistant coating.
- Protection Parameter Setup: Customize overload, ground fault, and locked rotor trip parameters to match the motor’s nameplate data and operational characteristics; overly sensitive settings will cause unnecessary tripping, while under-sensitive settings risk motor damage.
- Power Supply Protection: Install a surge protection device (SPD) on the power supply input of GE 369-HI-R-0-0-0-0-E in areas with unstable power grids (e.g., mining, remote power generation) to protect the relay from voltage spikes and surges.
- Data Backup and Configuration: Regularly back up the relay’s configuration settings to a USB or external device; this ensures fast restoration in case of relay failure or replacement, minimizing system downtime.
- Maintenance and Inspection: Periodically inspect the relay’s terminals for corrosion or loose connections, especially in humid or corrosive environments; verify protection functions and measurement accuracy with a calibrated test set at least once per year.
- Safety Compliance: Ensure GE 369-HI-R-0-0-0-0-E is used in accordance with UL, CE, and IEEE C37.90 standards; do not use the relay for safety-related circuits (SIL 3/PL e) without additional independent safety interlocks.

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DCS : ABB ,Honeywell, Invensys Triconex , Foxboro , Ovation,YOKOGAWA, Woodword, HIMA
TSI : Triconex , HIMA , Bently Nevada , ICS Triplex
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PLC : Allen Bradley , Siemens MOORE, GE FANUC , Schneider
DCS : ABB ,Honeywell, Invensys Triconex , Foxboro , Ovation,YOKOGAWA, Woodword, HIMA
TSI : Triconex , HIMA , Bently Nevada , ICS Triplex
Complete service we offer
Payment: T/T
Delivery: 1-2 days
Shipment: DHL UPS FedEx, etc
After-sales service: Yes, 24/7 hours




Email: jiedong@sxrszdh.com
Phone / Wechat:+86 15340683922
Wechat:+86 15343416922